vc789 Terms & Conditions — Please Read Before Using Our Platform

Eligibility and Account Registration

To register an account with vc789, you must be a natural person aged 21 or above. You must provide accurate, complete, and current information during registration including your full name, date of birth, mobile number, and preferred payment method. You are responsible for maintaining the confidentiality of your account credentials. vc789 reserves the right to verify your identity at any time and to suspend or permanently close accounts where verification cannot be completed or where false information has been provided. Each individual may hold only one active account. The creation of multiple accounts — whether under the same name, device, IP address, or payment method — is strictly prohibited and will result in permanent account closure and forfeiture of any balance held.

Deposits and Withdrawals

vc789 accepts deposits via the following payment methods available to Bangladeshi players:

• bKash — minimum deposit ৳200, minimum withdrawal ৳500
• Nagad — minimum deposit ৳200, minimum withdrawal ৳500
• Rocket, Upay, Dutch-Bangla Bank — same minimum thresholds apply
• Visa and Mastercard — subject to card issuer approval and applicable processing times

Bonuses and Promotional Offers

All bonuses, free spins, cashback credits, and promotional rewards offered by vc789 are subject to specific terms that will be communicated at the time of the offer. General bonus conditions applicable across all vc789 promotions include: (a) bonus funds are credited to a separate bonus wallet and may not be withdrawn directly — they must be wagered in accordance with the stated wagering requirement before conversion to withdrawable cash; (b) wagering requirements are calculated on the bonus amount unless otherwise stated; (c) vc789 reserves the right to withdraw any promotional offer, modify its terms, or recalculate bonus amounts where misuse or abuse is suspected; (d) VIP Club cashback is calculated automatically on net weekly losses and credited to the main wallet — cashback funds are withdrawable without additional wagering requirements unless specifically stated otherwise for a promotional event.

Betting Rules and Fair Play

All bets placed on vc789 are subject to the specific rules of the relevant game or sports market. General rules applicable to all betting activity on the Platform include:

• All bets are final once confirmed — vc789 does not accept cancellations after a bet has been placed and accepted by the system
• In the event of a technical error, system failure, or manifest error in odds or game outcome, vc789 reserves the right to void affected bets and return stakes
• Use of automated betting software, bots, or any system designed to gain an unfair advantage is prohibited and will result in immediate account suspension

Account Security and Responsible Use

You are solely responsible for maintaining the security of your vc789 account credentials. You must not share your username, password, or account access with any other person. vc789 will not be liable for any loss resulting from unauthorised access to your account caused by your failure to maintain credential security. If you suspect that your account has been accessed without your authorisation, you must contact vc789 support immediately via the email address published on the Platform. vc789 operates a zero-tolerance policy toward account sharing, credential trading, and any form of collusion between registered players.

Restricted Activities

The following activities are strictly prohibited on the vc789 platform and may result in immediate account suspension, permanent ban, and forfeiture of account balance:

• Using the Platform for money laundering, fraud, or any other illegal financial activity
• Opening more than one account, whether personally or through a third party acting on your behalf
• Exploiting errors, glitches, or technical malfunctions in the Platform's systems for financial gain

Responsible Gaming Obligations

vc789 is committed to promoting responsible gaming practices across its player base in Bangladesh. All players have access to the following self-management tools from their account settings: (a) Deposit Limits — set daily, weekly, or monthly maximum deposit amounts; (b) Session Time Reminders — receive notifications after a specified period of continuous play; (c) Self-Exclusion — voluntarily suspend account access for a defined period (minimum 30 days) or permanently. Self-exclusion requests submitted via the Platform's support channel will be processed within 24 hours. During a self-exclusion period, the Platform will take reasonable steps to prevent the excluded player from accessing their account. Players who believe their gambling activity has become problematic are encouraged to visit our Responsible Gaming page and to contact our support team for guidance.

Intellectual Property

All content on the vc789 platform — including but not limited to software, text, graphics, logos, images, game interfaces, and the compilation of the foregoing — is the property of vc789 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, display, perform, publish, or create derivative works from any content on the Platform without the prior written consent of vc789.

Privacy and Data Protection

The collection, storage, and use of your personal data by vc789 is governed by our Privacy Policy, which forms part of these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. vc789 uses SSL encryption to protect all data transmitted between your device and the Platform's servers. Your personal data will not be sold or transferred to unaffiliated third parties for marketing purposes without your explicit consent.

Limitation of Liability

To the fullest extent permitted by applicable law, vc789 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, service interruption, or any other commercial loss or damages. vc789 does not guarantee continuous, uninterrupted, or error-free access to the Platform. In jurisdictions where limitation of liability is not permitted, the foregoing limitation shall apply to the maximum extent permitted by law.

Account Suspension and Termination

vc789 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to circumstances where: the player has breached any provision of these Terms; the player has provided false or misleading information; fraudulent, collusive, or abusive behaviour is suspected or confirmed; a responsible gaming self-exclusion request has been submitted; or applicable law or regulatory guidance requires such action. Where an account is closed for breach of these Terms, any balance held in the account (including bonus funds and pending withdrawals) may be forfeited. vc789 will endeavour to notify the account holder of the closure by email, except where doing so would compromise an ongoing investigation.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the Platform that cannot be resolved informally through vc789's customer support channel shall be subject to binding arbitration. vc789's customer support team is available via email at [email protected] and endeavours to resolve player complaints within 5 business days of receipt. For formal dispute submissions, players should set out the nature of the complaint, the relevant account details, and the resolution sought in a written communication addressed to the support team.